To be honest, the biggest headache in technical documentation is how to make those abstract concepts understandable. Last week I encountered a typical situation - to the new interns to explain the microservice architecture, just rely on text descriptions to speak half a day, looking at their confused eyes, I suddenly realized: technical documents to visualize, but visualization is not the same as simply drawing a few boxes with a few lines so simple.

Choosing the right type of chart is important
Different types of documents require different visualizations. Architecture documents use architecture diagrams, process descriptions use flowcharts, and data relationships use ER diagrams, which sounds like common sense, but many people just get confused. I've seen people use mind maps to show the architecture of a system, and they end up messing up the clear hierarchical relationships. For example, if you want to illustrate the user login process, a timing diagram is more appropriate than an architecture diagram because it clearly shows the order of interaction between components.
Maintaining visual consistency is fundamental
This is so important! I've seen a lot of technical documentation with charts in a variety of colors, different font sizes, and even inconsistent arrow styles. This visual confusion will seriously affect the reading experience. It is recommended to define a set of design specifications before you start: what is the main color, which secondary colors to choose, how to set the font size, how to unify the thickness and style of the connecting lines. Like Smart Excalidraw, it automatically helps you maintain visual consistency, saving you a lot of effort in adjusting.
The hierarchy should be clearly visible
The biggest fear of technical documentation is complicating simple problems. A good visualization should allow the reader to see at a glance where the focus is and what the hierarchical relationships are. For example, in an architecture diagram, core components should be in more eye-catching colors or larger sizes, and secondary components can be appropriately weakened. Through reasonable layout and grouping, the hierarchy of information is presented naturally. I remember once I optimized a system architecture diagram, just adjusted the position and size of the components, so that the hierarchical relationship of the whole architecture is more than twice as clear.
Notes and tags should be just right
The key is not to have more text descriptions on the chart, but to have the necessary labeling where necessary. I have seen some charts, each component is written all over the description, the result is rather people can not find the focus. In fact, only need to be in the key nodes, easy to produce ambiguity in the place with a concise description is enough. A tool like Smart Excalidraw is good, it generates diagrams with well-positioned annotations that don't look crowded.
In the end, the most important thing about technical document visualization is not how beautifully the diagram is drawn, but how efficiently the information is conveyed. Sometimes a simple sketch, as long as it can accurately convey the meaning, is more valuable than those fancy but unclear focus of the complex diagram. After all, the purpose of our technical documentation is to be understood, not to show off.
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